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FAQs

Is there a lounge at the FBO (private jet facility?
Is there a lounge at the FBO (private jet facility?

Typically, all FBOs have a lounge facility. The Bermuda FBO has a lounge area as well as an on-site boardroom that seats up to ten persons with audio-visual and WiFi capabilities. There is also onsite Bermuda Customs and Immigration clearance, as well as Covid-19 Testing services (if requested)

Do all jets have Wifi onboard?
Do all jets have Wifi onboard?

WiFi capabilities vary across different aircraft, but our team will work with you to ensure the aircraft procured will meet your connectivity needs.

Do I still have to go through security at the FBO (private jet terminal)?
Do I still have to go through security at the FBO (private jet terminal)?

Typically charter passengers do not need to go through a security screening at the airport. However, various security agencies reserve the right to implement additional screening on a case-by-case basis.

How do I make a flight booking?
How do I make a flight booking?

There are several ways you can request a quote and make a booking:

  1. Using the Get a Quote feature right here in the Members Portal. Simply enter your flight details and we will come back to you with the best options available.
  2. By email, at membership@pjcbermuda.com
  3. By Whatsapp, at +1 (441) 538-2838
  4. By phone, at +1 (441) 543-1234
What if I need to cancel a booked flight?
What if I need to cancel a booked flight?

Cancellation policies can vary between operators, so the cancellation policy will be included with each flight contract ahead of booking. Please ensure you read these carefully as we are unable to refund any bookings that are cancelled outside of the stated booking time frame.

What happens if the Operator cancels my flight?
What happens if the Operator cancels my flight?
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Will there be food and drinks onboard?
Will there be food and drinks onboard?

All jets come with a standard stock of snacks and drinks onboard.  If you’re looking for something additional, our team will work with you and the local airport to ensure you have the best possible dining experience on board.

If you are departing from Bermuda, PJC have partners on the ground offering members an extensive food and wine menu. Should you like something that is not on the menu, or from a particular restaurant, our team are very happy to accommodate.

What kind of membership events can I expect?
What kind of membership events can I expect?

Private Jet Club aims to provide several members-only events throughout the year.  Each event will be different, but all will give you the opportunity to meet, liaise, and network with the PJC team, as well as other PJC members.